How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 303-997-0309

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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Best Business Decision I Ever Made

IT5280 was hands down one of the best business decisions I have ever made. Before we hired them our backups were done by tapes, we had outdated computers and programs. We struggled with constant down time. I invested into our IT infrastructure and have no regrets. We decided to go with IT5280’s cloud solution which give us access from anywhere and low TCO. IT5280 is quick to respond, communicates clearly and typically knows there is a problem before we do. This gives me peace of mind so I can focus my business.

Randy President
Construction Company

Stellar Service

When we were first starting out, we handled our own IT needs. We recognized that this was inefficient and took away our billable hours. Plus we knew we needed to safeguard our clients' files and our work product. When we turned to IT5280, they provided security training for our staff and made sure all our files were backed up. We're constantly impressed by IT5280's stellar service. They support us as if we were a large company, and they help us, even after hours, without charging additional fees. IT5280's staff delivers exceptional levels of service and we know that all our of problems will be addressed quickly and efficiently.

Deborah Broomfield, CO, Law Firm